Refund Policy

Shadows & Light does not directly collect payments through this website.

Any purchases—such as event tickets, merchandise, or registration fees—are handled through third-party platforms.
 

If you require a refund for a purchase made through one of those platforms, please refer to their specific refund policies or contact their support directly.

We do not issue refunds for digital content, character registration, or participation in game-related activities unless otherwise stated in event-specific terms.
 

For questions or concerns, feel free to reach out to the game staff through our contact form or Discord server.